Telecommunications
Telecoms operators run AI across networks, customers and back-office operations, often at national scale and over sensitive communications data. Gamut gives network, data and risk teams one operating layer to govern this estate, control the agents that increasingly run operations, and report a defensible posture to regulators and the board.
AI systems typically in scope
Section titled “AI systems typically in scope”- Network optimisation, capacity planning and predictive maintenance.
- Churn prediction and next-best-action models.
- Fraud detection across usage and provisioning.
- Customer-service assistants and agentic operations agents.
- Identity, KYC and document processing.
Governance drivers
Section titled “Governance drivers”- Communications-data sensitivity. Strict handling of customer and traffic data.
- Critical-infrastructure resilience. Networks are essential services with high availability and oversight expectations.
- EU AI Act and consumer protection. Transparency and fairness in customer-facing AI.
- Operational autonomy. Agents acting in network and provisioning systems need tight control.
Use cases
Section titled “Use cases”Control agentic network operations
Section titled “Control agentic network operations”The scenario: an agent that diagnoses and remediates network issues, or provisions services.
How Gamut solves it: register it in Agentic CISO, set an ATF level, and let Gateway enforce approval gates on impactful actions while Claw executes only through governed paths. Every action becomes runtime evidence.
Govern customer-data models responsibly
Section titled “Govern customer-data models responsibly”How Gamut solves it: intake captures data classification and personal-data signals; the resulting tier routes the right depth of GTSAF controls and documents data flows.
Demonstrate fraud-model assurance
Section titled “Demonstrate fraud-model assurance”How Gamut solves it: control tests record operating effectiveness, and a workpaper pack provides traceable assurance.
Quick start
Section titled “Quick start”- Inventory the estate in AI System Records.
- Run intake and confirm tiers.
- Route to GTSAF and the EU AI Act; govern operations agents through the agentic stack.
- Evidence controls in the Evidence Tracker and Testing Centre.
- Track gaps on the Remediation Roadmap.
- Report posture to regulators and the board from reporting.
Frameworks that apply
Section titled “Frameworks that apply”GTSAF, EU AI Act, NIST AI RMF, ISO/IEC 42001, and for agentic operations ATF and MAESTRO.
- Energy & utilities: another critical-infrastructure vertical.
- Retail & e-commerce: related high-volume customer AI.
- Industry playbooks: the full set.